Communication Strategies

Welcome to the Communication Strategies course. For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. This course will help participants understand the different methods of communication and how to make the most of each of them.

Course Topics:
-Understanding what communication is
-Identifying ways that communication can happen
–Identifying barriers to communication and how to overcome them
–Developing non-‐‐verbal and paraverbal communication skills
-Using the STAR method to speak on the spot
–Listening actively and effectively
–Asking good questions
–Using appreciative inquiry as a communication tool
–Adeptly conversing and networking with others
-Identifying and mitigating precipitating factors
-Establishing common ground with others
-Using “I” messages